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Frequently Asked Questions​

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​Which class do I need?

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The right class depends on your goals or your job requirements:

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• Community Members & Families: If you want to be ready to save a life, our Community CPR & AED class is perfect for anyone with no medical experience and just want to be prepared.

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• Workplace Teams: Depending on your company’s needs, we offer CPR & AED only, or a CPR, AED, and First Aid certification for general business safety (OSHA).

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• Healthcare Professionals: Most medical and dental staff require BLS (Basic Life Support).

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• Childcare & Education: Teachers and daycare providers usually need Pediatric CPR, AED, and First Aid.

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• Specialized Wellness: To improve employee well-being, we recommend our Mental Health Crisis Awareness or Repetitive Stress & Overexertion Prevention training.

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Not sure which one your employer requires? Feel free to reach out, and we can help you verify the correct certification

 

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Do I need healthcare experience?

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No prior healthcare experience is required! Classes are beginner-friendly and designed for all skill levels.

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How do I register or schedule?

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You can book your class or request a group session on our website. Simply visit the Home page or the Training and Education section.

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Can I bring a guest?

 

Due to limited space and safety requirements, we cannot accommodate guests or children in the classroom. Every individual in attendance must be a registered participant.

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​Course Format & Expectations​

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Is the class hands-on?

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Yes. You will focus on building "muscle memory" by practicing on manikins and AED trainers under professional instructor guidance

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Do I need to complete an online course first?

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It depends on the course. Some classes require an online portion (Blended Learning) to be finished before the hands-on session. Please bring your printed or digital proof of completion to class.

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What should I wear or bring?

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Wear comfortable clothing that allows for easy movement and kneeling. For safety, please secure long hair. You are welcome to bring a water bottle and a notebook if you'd like to take notes.

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What if I have a physical limitation?​

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Please contact us before registering so we can discuss accommodations. We strive to help with most mobility issues, injuries, pregnancy, or other conditions to ensure you can fully participate safely and leave feeling confident in your skills.

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What if I need to cancel or reschedule?

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We understand that life happens! We ask that you call us (513) 400-3793 at least 48 hours in advance if you need to make changes to your registration.

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Do you offer onsite or group training?

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Yes! We specialize in bringing the training to you. We understand that for many businesses and organizations, coordinating a trip to a training center can be a challenge.

We strive to make workplace safety compliance as seamless as possible by offering onsite training for:

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• Medical and Dental Offices

• Childcare Centers and Schools

• Corporate Offices and Community Groups

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How it works: If you have a group of five or more, we can bring all the necessary equipment—including our high-quality manikins and AED trainers—directly to your location. We provide the same high-energy, hands-on experience you’d get in our classroom, but in the environment where your team works every day.

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Certification

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What will I receive after completing the class?

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Upon successful completion, you will receive an official 2-year certification recognized by either the American Heart Association (AHA) or the American Red Cross, depending on the specific course you selected.

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How you'll receive it:

• Digital Delivery: Your certification card will be sent directly to your email for easy access and sharing with employers or licensing boards.

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Is the certification accepted nationwide?

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Yes. All certifications issued through Divine CPR Plus meet national requirements and are recognized across the United States.

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Because we utilize the official curriculum of the American Heart Association (AHA) and the American Red Cross, our certifications meet the strict workplace safety and compliance standards required by healthcare facilities, schools, and corporate offices nationwide. You can be confident that your training will be accepted by your employer or licensing board, no matter where you are located.

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Payments & Policies

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What payment methods do you accept?

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We strive to make the registration process as seamless as possible. We currently accept the following payment methods:

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• Secure Online Payment: All major credit and debit cards are accepted through our booking portal.

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• Digital Apps: For your convenience, we also accept Venmo and Cash App.

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• Cash Payments: If you prefer to pay with cash, please contact us directly at sherry@divinecprplus.com to coordinate your registration and secure your spot in class.

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Please note: To ensure every student receives their included digital materials and eBook in a timely manner, we recommend completing your payment at the time of registration.

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Do you offer invoicing for organizations?

 

Yes! We offer invoicing for established nonprofit and corporate partners. Please contact us at sherry@divinecprplus.com to set up a billing account before your scheduled training.​​​​​

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